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FAQ

Yes, generally there is a minimum order quantity of 10 pieces, although some products may have different requirements. For the most accurate information, please check the specific product details or contact us directly.

No. We sell to businesses and individuals.

Envirolopes is the name given to a group of Envelope and Postal Packaging products made solely from environmentally friendly materials.

They are plastic-free, promoting sustainable forests and reduce the environmental impact of harmful products. Our growing list of Envirolopes includes:

Bamboo Content Envelopes

Eucalyptus Envelopes

  • Clariana Envelopes (full range)
  • Commercial Envelopes (product codes that start with C03)

Recycled Envelopes

Eco-friendly Packaging

  • All Board Envelopes*
  • Board Back Envelopes
  • Capacity Book Mailers*
  • Capacity Fluted Mailers*
  • Flutelopes, a fully recyclable Corrugated Mailer made completely of paper
  • Glassine Bags, a fully neutral paper bag for archive storage

We are working to adjust as many products as possible to enable them to carry the ENVIROLOPE badge.

*We are redeveloping these ranges and will be replacing the plastic easy opening strip (ripper strip) which is currently used on these products with a new patented environmentally friendly easy opener. Stay subscribed to our newsletter to keep up to date with the latest changes.

We ship pallets approx. 1200x1000mm footprint x 2200mm tall.

Any height or size restrictions or special delivery requirements such as timed delivery or manual unloading (if available as options) may incur an extra charge.

We make every effort to ensure that the product images we use are accurate and up to date.

We endeavour to ensure that all images are as close to the true colour as possible, however we cannot guarantee the colour representation is exact. There can sometimes be shade variations between different batches of envelopes. There can also be variations when viewing on different monitors/screens depending on the settings etc.

If shade is critical, please ask for a sample.

Generally the envelope should be around 10mm bigger than your insert. We offer samples of many of our products, should you wish to check the size or colour before placing your order.

The minimum order quantity depends on the product itself. Please get in touch with us with via our contact form.

Want to learn more about our Bespoke & Print services? Please click here.

Yes, we are

Please contact us immediately if there’s a problem with your order upon arrival (damaged, wrong item(s) or if you haven’t received your order by the expected delivery date).

Our friendly and knowledgeable team will be available 8am to 5:00pm Mon-Fri to respond to your query via email, telephone call or live chat. You can find our contact information here.

Absolutely! Our website uses SSL encryption to protect transmissions of your account and credit card information. The green padlock and HTTPS shown in the address bar means our site is secure, and all your information is encrypted when transmitted.

We will send you a confirmation of your order once this has been placed to let you know we have received it and are ready to start picking and packing your package.

We will also send you a second email to let you know when your order has been dispatched.

We are often very quick at picking and packing your orders so there will only be a short amount of time after you place your order where we will be able to amend it. Call us straight away on +44 (0) 1628 810 999 and we will do our best to help.

Yes, the more you buy the more you save. Whilst we are happy to take small orders, we offer reduced prices when purchasing items in larger quantities.

We have different prices for the following quantities: 1 – 49, 50 – 199, 200 – 999, 1000 – 4999, 5000 – 9999, 10000 +

Minimum Order Quantity: There is no minimum order quantity. You can order as few or as many items as you need.

Minimum Order Value: All orders must meet a minimum value requirement to be processed.